Privacy policy

Effective Date: 24th July 2025

 

PickBazaar ("we", "our", or "us") operates the website pickbazaar.com and its associated mobile applications as an online multivendor marketplace. This Privacy Policy explains how we collect, use, share, and protect your personal information.

 

1. Information We Collect

We collect the following types of personal data:

  1. Contact Information: Name, phone number, email address
  2. Address Details: Shipping and billing addresses
  3. Location Data: GPS/location when using the app
  4. Payment Information: Processed securely through third-party providers
  5. Usage Data: Device info, browser type, order history, preferences

We also use cookies and tracking technologies for performance, analytics, and personalization.

 

2. How We Use Your Data:

We use your information to:

  1. Process orders and payments
  2. Enable delivery and vendor coordination
  3. Improve app functionality and user experience
  4. Detect and prevent fraud
  5. Comply with legal obligations

 

3. Sharing Your Information:

We may share data with:

  1. Vendors and delivery partners to fulfill your orders
  2. Third-party services like: 
  3. Google Analytics (for usage tracking)
  4. Firebase (for app services)
  5. Payment processors (Razorpay, Stripe, Paytm)

We do not sell your personal information to advertisers or other third parties.

 

4. Data Security:

Your data is stored on secure servers hosted on AWS (Amazon Web Services).

We use industry-standard encryption and best practices to protect your information.

 

5. User Rights:

At this time, users do not have self-service options to:

  1. Delete their account
  2. Request a copy of their personal data
  3. Opt out of marketing communications

We are working toward implementing these features in future updates.

 

6. Children’s Privacy:

Our services are not intended for children under 13, and we do not knowingly collect their personal data.

 

7. Changes to This Policy:

We may update this Privacy Policy from time to time. Changes will be posted here, and continued use of the service constitutes agreement to the updated terms.

 

8. Contact Us:

If you have any questions or concerns about this policy, contact us at:

📩 support@pickbazaar.com