Effective Date: July 24, 2025
Business Name: PickBazaar
Website: www.pickbazaar.com
Contact: support@pickbazaar.com
At PickBazaar, we are committed to delivering your orders quickly, safely, and efficiently. This Shipping Policy outlines how we handle shipping and delivery for products ordered through our platform.
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1. Delivery Coverage
PickBazaar currently serves customers across various cities in India. Delivery availability may vary depending on your pincode and the vendor's location.
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2. Shipping Methods
We offer the following delivery options:
Standard Delivery: 2–5 business days
Same-Day/Next-Day Delivery: Available for select vendors and products (e.g., grocery, restaurant, or pharmacy)
Express Delivery: Available on request or for priority orders (extra charges may apply)
Note: Delivery times may vary depending on product type, vendor processing time, and delivery partner availability.
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3. Shipping Charges
Grocery, Pharmacy, Restaurant Orders:
₹20–₹50 (may vary by location or order size)
Free delivery on orders above ₹499
Electronics, Fashion, Appliances, and Other Categories:
₹49–₹99 depending on vendor policies and delivery distance
Free delivery on select products or during promotional offers
Shipping fees (if applicable) are displayed at checkout.
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4. Order Tracking
Once an order is confirmed and shipped, customers receive a tracking link via SMS, email, or app notification.
You can also track orders from the “My Orders” section in the PickBazaar app/website.
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5. Delivery Attempts
Our delivery partners will make up to two attempts to deliver the order.
If delivery fails due to incorrect address or unavailability of the customer, the order may be canceled or returned to the vendor.
In such cases, additional redelivery charges may apply.
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6. Delivery Delays
Delivery may be delayed due to:
Natural disasters, weather conditions, strikes, or lockdowns
Vendor or courier delays
High demand during festivals or sales
We will notify you promptly of any delays and keep you updated with revised delivery timelines.
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7. Vendor-Specific Shipping
As PickBazaar is a multi-vendor platform, shipping times and methods may vary for each product depending on the seller’s location and dispatch policy. Items from different vendors may arrive separately.
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8. International Shipping
Currently, PickBazaar does not support international shipping. We serve only domestic (India-based) customers.
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9. Contact for Shipping Issues
For questions or concerns related to delivery, shipping delays, or tracking issues, contact us at:
📧 Email: support@pickbazaar.com
📞 Customer Care: Available via in-app chat or call between 9 AM – 8 PM IST
